All orders are placed with FREE standard delivery (9-10 business days, applicable to continental US only) are shipped with UPS or FedEx, and every order receives a tracking number before it leaves our facility. From the time it leaves our doors to the time it gets to yours, you’ll always know where your package is! Returns Guarantee: Humanity Collection donates twenty percent of all profits to 501(c) Charities. To that end, we try our best to hold down expenses while insuring a totally satisfying customer experience. If you are not satisfied, please contact our customer service desk at firstname.lastname@example.org. We will make every effort to insure your satisfaction, including, if necessary, a full refund upon return of the garment.